U First Auto Transport

[LBZ]

VA
norfolk
(Virginia Beach -
Norfolk - Newport
News)
map 23508
route map
KY (7mi SE)
louisville
(Louisville/Jefferson
County)
map 40218
2010 chevrolet
camaro
$450 cod (Cash/Certified)
651 mi ($0.69/mi)
Order ID 1147066
UFirst Auto Transport LLC
p: 702-949-9821
f: 702-943-1848
M-F EST
rating: 100.0, recv'd: 236, member: 01/11 ASAP
1/17/12

[Compare]

Will post this in the Transport Reviews thread a little later, can't get it to work right now.

Anyway, booked a car through a dealer going to Louisville, KY on Wednesday & the plan was to grab this one too. Christina answered & mentioned the car was not ready until the 24th. I said , Oh it is on Central as ready to go. She told me to wait, checked something & said it was ready to go & would send it over later in the day. Stopped that night, checked Central & nothing was dispatched nor did she call to let me know anything. Called them in the morning, then they tell me they cannot get a hold of the person shipping the car but would update me if anything changed. Have NOT heard from them since.

But here is the irritating part.It is STILL listed several days later as ready to go, they NEVER took it down! As polite & cordial as Christina sounded over the phone, they are posting cars up they do not have nor will have & leave them posted as ready to go. How in the hell are transport trucks suppose to plan routes around this garbage?

Central Dispatch, are you listening? If Central Dispatch wants to take credit for revolutionizing the auto transport industry, they better damn well solve the mess they have created! Carriers are LEAVING this industry because of bs just like this that happens more and more each week.

For what it is worth, the dealer unit I had out there was a smart auction unit & was dispatched to me. I called on it three times & could not get a hold of the guy listed on the SA sheet, but have only had one other SA unit not be ready to go post sale(particularly one that was 13 days post sale date). So I drove out there to get it & when I was within 5 miles of the dealership I called again & got a hold of the right person. Car is in the shop & not ready to ship. A total off 200 miles out of route building what could have been a good trip, gone. That dealer did tell me to send them a tonu bill though & that they would take care of it as they were told the unit was ready to go & that they had paid for the car.

[smr500]

MANY are doing this. I run into it almost every day. Email central with the posted info with company and they will call them to remove it or verify that they have the car. It is getting to become more and more common

[LBZ]

MANY are doing this. I run into it almost every day. Email central with the posted info with company and they will call them to remove it or verify that they have the car. It is getting to become more and more common

The software that Tony is writing is going to have another use for me. I am going to save all the data & go after these idiots on Transport Review website as well. They have no clue how this business works aside from the bubble gum wrapper they got their auto transport brokerage business plan out of!

[christluv79]

I am a broker in this industry and what you are saying LBZ is ridiculous. Your mad at a company because they couldn’t get a hold of a client? You think brokers can control when a client is ready to ship or if they answer the phone.

Posting jobs that may or may not be ready is a small issue compared to what truckers do. What about the cars you guys damage? pick up and deliveries being days sometimes weeks late. And worst of all you guys hide like babies when this goes down. Its the broker that has to deal with the clients complaining for something the HAULER did.

I have a car right now that is two weeks late and the hauler is MIA. The police are being called and a simple transport has become a mess. Not because of a broker but because of a HAULER. You guys ask for jobs to be dispatched to you have the job sent over and then call back 10 minutes later to cancel because you found something else paying more.

If you have a problem with these little things you shouldn’t be in this industry. I deal with hell of a lot more BS caused by carriers then you could imagine, so the next time you want to single out a company because they are a broker think again.
Truckers are the problem not the brokers.

[Dorsey]

WOW!!!! I'm a carrier and I do agree a lot of carriers are shitty. BUT there's a lot of shitty brokers Too! Some of us carriers are good. I consider myself one of them. I've lost money before to fulfill my contract. I've had brokers and dealers dispatch to other people after my dispatcher had talked the price up. They said the load was mine and then left it on CD and a it was gone. Had loads dispatched and dealer cancels and wouldnt even answer several phone calls. Brokers and carriers both are the problem. But mainly south Florida brokers. What area are you from by the way. Sounds like you post the $.30-$.40 per mile cars. If that's the deal then I can't really blame someone canceling your cheap car they can't profit on.

[Dorsey]

Also you need to take a deposit! Escpecially on POV's. You need to inform your client to be available for your phone calls as that could lead to missing a transporter. From my experience when someone has money involved they are much easier to work with. These so called contracts with no deposit mean nothing. They have nothing to lose.

[redline]

I agree there are bad carriers and brokers. Its interesting that you come to a transporter board and say transporters suck and you guys this and that. I work with brokers that pay well and they have myself or another carrier they can call directly and do not dispatch to new carriers and only work with trusted carriers. Some brokers have everything together and there are few problems and then there are other brokers that pay crap and there are always problems and orders that are not confirmed

[BRANTLEYTRANSPORT]

Ridiculous? He's just letting carriers know how a broker does business. As stated there are crappy carriers and brokers. WE GET THAT. Most here strive to be the best in the business. Central's rating system means nothing. EXAMPLE: I just got screwed for $630, the broker had been getting negatives and then getting them taken off. This had been happening since OCT. Their bond had been filed on multiple times as well. When I booked in JAN they had a 100% rating. They have now been removed from CENTRAL DISPATCH. They owe carriers over $100k. They told my customer they were charging $400, I was supposedly receiving $630. The billed my customer $400 and then another $900 days later. Dont think that was a 1 time deal either!!

If they had a review posted here I would have never booked with them!

We are here to help others in this business out. I just want to make an honest living. My company Name is my last name. I chose it because it means something to me. I run a professional business and expect others to do the same. This doesnt always happen. If you have an issue with us calling brokers out then get off this board! Its done for the good of everyone.

[SHO-TYME]

If you, the brokers book the loads, you need to inform the client that they need to be able to be reached, I 've run across several lately that I've tried to book, and then the broker can't get ahold of them so I skip the load.(Either A, the person didn't give the broker enough phone info or B, they booked it with another broker and never called the first broker.) I'm not running to the area and then losing the load.

"Posting jobs that may or may not be ready is a small issue compared to what truckers do. " REALLY, do you ever spend hours trying to put loads together and then find out one of the units isn't ready and the whole load is now a no-go.

" What about the cars you guys damage? pick up and deliveries being days sometimes weeks late. And worst of all you guys hide like babies when this goes down. Its the broker that has to deal with the clients complaining for something the HAULER did. " Well, for starters, YOU need to check out who you are using, posting cheap rates brings out the crap haulers. But how about when we're told a vehicle rolls and steers and then get there, find out it doesn't roll or steer and then are told "Sorry" and they will not pay for the miles driven to get a unit that has to be rejected. I don't know if you know this, but fuel is over $4 a gallon, and that's not our only expense.

As far as being late, if you call a customer and explain that you are going to be late, it doesn't fix the problem, but it helps. I try to tell the customer when I'll be there and plan extra time in the trip, that way if I'm early, they're happy. If I gedt there when I told them I'd be there, they're still happy.

[Tony]

Another one-post-wonder... which makes me wonder... "Why was this broker searching google for his own broker name?" Which would be a good answer as to how he found this thread.

But to answer on topic...
I cannot feel compassion for the broker side of this thread since I cannot balance the scales on "issues with brokers/carriers" since the scale damn near breaks off on the carrier side.

[LBZ]

If you do NOT have a order, take it the hell off of a load board. It is really simple. Posting leads is complete bs. You didn't have a order that you strung along hoping to get. I did nothing wrong & yet you come on here acting like the world owes you something. Seriously?

If you have problems with carriers, quit under bidding neighboring south Florida trash, SELL YOUR SERVICE & actually build relationships with reliable carriers to call/locate first. You will be far more successful doing this than meeting the standards set in the 305/954 area code.

But one question, have any of you ever been to a auto auction? Have any of you even road in a commercial truck? How did you get into this business? Who promised you all the money you can screw people out of? Who said this business was easy? Probably won't hear a answer to any of these.

Oh & here is the deal for your damages issue. I have lost money under loading a trailer than over loading to remain damage free. I realize most do not do this, but it is what I do. Just because you mainly deal with trash, do not assume that all are like that. Any of the regular posters on this forum would do a better job on any order than what you are used to dealing with. You should do yourself a favor & stick around this board.




UFirst Auto Transport LLC
Broker PO Box 100893
Fort Lauderdale, FL 33310

Contact: Greg or Christina
Owner/Manager: Don T
Preferred Contact Method: Any



Operating Authority and Document Packet (Authority, Insurance, W-9, etc.)
ICC-MC#: 733680
View DOT Info for MC# 733680 (If the DOT website is not accessible, please try again later)

[FSC]

Please don't have a Fisher Shipping IP address! I'll puke if it's someone working for me

[Tony]

Please don't have a Fisher Shipping IP address! I'll puke if it's someone working for me

Thanks for reminding me to check that out ;) rofl, j/k

but since that came up... nope, you're good.
Routes via: northdade.fl.pompano.comcast.net

[haulin rv]

So he's likely just your typical scumbag FL broker....lol

[Dorsey]

So he's likely just your typical scumbag FL broker....lol

Yep! Proves everyone's opinion is correct about South Florida.

[SHO-TYME]

YOu can usually tell when they answer the phone and you can't understand them, or you hear the TV and kids screaming in the background.

[Mrs Coop]

We have done the carrier thing and now as some of you already know have stopped and moved on to dispatching and brokering. Some of us do know the business enough to know it cost alot to run a truck. I will never defend scumbag brokers nor will I ever be one of them!! But as we know the stupid virus runs on both sides of the business. Heck.. The stupid virus is all over the world.It all comes down to being careful who you work with.Not to defend the 1 post wonder but we have come across customers already that we have deposits and still have a hard time getting ahold of or all of a sudden the car is not ready yet. It does happen unfortunatly. I know from a carrier point of view how much it sucks!!!!!!!!!!!! and now I know from a broker's point of view it sucks too. This whole business SUCKS :)

[haulin rv]

Then maybe it's just time to get a job....:p

[Mrs Coop]

Then life would be boring and I would have nothing to bitch about. What fun is that?????????

[LBZ]

We have done the carrier thing and now as some of you already know have stopped and moved on to dispatching and brokering. Some of us do know the business enough to know it cost alot to run a truck. I will never defend scumbag brokers nor will I ever be one of them!! But as we know the stupid virus runs on both sides of the business. Heck.. The stupid virus is all over the world.It all comes down to being careful who you work with.Not to defend the 1 post wonder but we have come across customers already that we have deposits and still have a hard time getting ahold of or all of a sudden the car is not ready yet. It does happen unfortunatly. I know from a carrier point of view how much it sucks!!!!!!!!!!!! and now I know from a broker's point of view it sucks too. This whole business SUCKS :)

I get that people are not always reachable & sometimes change their minds for many reasons. But you take the posting down that is listed as available & you tell the carrier that it is not available. The stated they would dispatch it later on the day I called, the next morning when I called back asking about it, they again said it would be sent out. The reality is they were hoping to reach the customer over a 36 hour period. The kicker is that when I looked back three or four days later just to see if it was still posted & it was. That is the issue, posting leads instead of orders.

[ksumark]

LBZ - Completely agree.

What would really solve the broker issue is having that $10,000 bond increased to a $100,000 cash bond. At this point in time you can start an auto transport brokerage for $1,500! $300 Authority, $900 annual bond premium, $300 liability insurance. Let the legit businesses create a viable setting for the transportation industry. Like you were saying a few posts earlier about the roaches crawling around south Florida, they just underbid each other till there's nothing left.

Also, brokers are charging a fuel surcharge and not passing that on to the carriers. ARGH!